At Allie&Co. , we strive to provide our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we are happy to offer returns and refunds in accordance with the following policy:
Returns:
- If you are not satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- To initiate a return, please contact us at [Your Contact Email] to obtain a return authorization and instructions for returning your item.
- Shipping costs for returns are the responsibility of the customer.
Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed and a credit will automatically be applied to your original method of payment, within 5-10 business days.
Exchanges:
- If you need to exchange an item for a different size or style, please contact us at [Your Contact Email] to obtain an exchange authorization and instructions for returning your item.
- Shipping costs for exchanges are the responsibility of the customer.
Please note:
- We do not accept returns or refunds for items that have been used, damaged, or are not in their original packaging.
- Sale items are final sale and are not eligible for returns or refunds.
If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us atallieandco.fashion@gmail.com.
We are always here to help.
